Our customers say it best.
We're honored to have a 95%* customer satisfaction rating.
We strive to put sellers first.
After closing, we ask all our customers to provide feedback. We post their honest comments about their experience. Our stellar 95%* rating is a testament to the high level of satisfaction among our valued customers.
We Buy Ugly Houses® reviews and testimonials
Total of 1,326 rating(s) from actual sellers Nationwide
(01/2019 - 01/2025)
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Very simple no stress and very professional.Terri V. (Peculiar, Missouri) • 1/31/2025 -
Jason was great, got a fair price at 75K for a house that was halfway remodeled and we were aware we were taking a loss, ran out of time to finish it after coming back from my deployment to Iraq. Jourdan, the owner of the franchise near me, calls me a week from closing and says he needs to do a 25K pay cut because Jason apparently “messed up” and underwriting. Given, knowing the housing industry (underwriters), and watching the market trends in the area, we knew that was not a fair offer anymore and was met with a multitude of excuses. Unfortunately, we had already moved out and we were a week from closing, we took it at a major loss. Then, was promised the closing date wouldn’t be affected after we took 25 K off the price, then 2 days from closing, was asked for a 2 week extension (which we declined). We ended up closing on the agreed upon date, which was a fast closing date and was what I can say was positive. Fair price became a completely unfair price in the end. Jason was great to work with.Ayden T. (Excelsior Springs, Missouri) • 1/31/2025 -
When you see this badge, you can feel confident that the reviews are genuine.
We use a third-party platform to gather feedback from sellers who’ve sold their houses to us, so you can trust what you read.
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Cheri & Brian [WeBuyUglyHouses franchisees] were very helpful and transparent with the process.Daniel B. (Dallas, Texas) • 1/27/2025
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Thanks you for helping us selling our house.. it was very nice working with you for selling your house thank you so very much.Katie D. (Richmond, Virginia) • 1/25/2025
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Easy to work with. Seemless sale.Diane R. (Kansas City, Kansas) • 1/23/2025
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It quick and simple. Wish I would have gotten a little more for it but it is what it is. Kevin [We Buy Ugly Houses franchisee] was awesome to deal with, answered questions I didn't know I should be asking.Matt F. (Orlando, Florida) • 1/18/2025
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Such a low ball number that I was NOT HAPPY and he failed to do a honest mediation.i think you maybe taken peoples homes way to cheap and you fail to negotiate with honesty and integrity.Adrienne L. (Port st Lucie, Florida) • 1/17/2025
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Justin [We Buy Ugly Houses franchisee] was great fast close and followed thru with everything he said.Chris G. (Summerfield , Florida) • 1/17/2025
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The sale of my father's house was a smooth and straightforward process.Gidget M. (Murfreesboro, Tennessee) • 1/17/2025
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Louis M. (Carrollton , Georgia) • 1/15/2025
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Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.
Benjamin S. (Blackstone, Virginia) • 1/21/2022
