Our customers say it best.
We're honored to have a 95%* customer satisfaction rating.
We strive to put sellers first.
After closing, we ask all our customers to provide feedback. We post their honest comments about their experience. Our stellar 95%* rating is a testament to the high level of satisfaction among our valued customers.
We Buy Ugly Houses® reviews and testimonials
Total of 1,300 ratings from actual sellers (01/2019 - 11/2024)
78%
17%
1%
1%
2%
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wade f. (Kansas City, Missouri) • 11/21/2024 -
It was very easy process and team was very accommodatingKathy Z. (Smithfield , Kentucky) • 11/20/2024
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When you see this badge, you can feel confident the reviews are genuine.
We use a third-party service to collect feedback from homeowners who’ve sold their homes to us. So you can trust what you read.
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Extremely pleased with the entire processJohn A. (Gastonia, North Carolina) • 11/18/2024
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Other than we could have gotten a little more money, We were absolutely thrilled with Mike [We Buy Ugly Houses franchisee] as a representative of your company. He was prompt, showed up within 3 hours of contacting your website! Logistics worked out great but he still took a new call on a Friday afternoon when he was on his way home for the weekend most likely. As a lifelong Sales Professional, I really appreciate the extra effort that probably took. Not everyone would do that. He talked straight with us, appeared to be trustworthy and knowledgeable of our situation. With all of the stress involved with this life changing ordeal we have all been going through, dealing with Mike was like an oasis! We actually had 2 other companies that had contacted us but after visiting with Mike we told them we no longer needed them. He brought the contract over Monday morning, we accepted the offer and he said we would close in 30 days, November1st, 2024. We closed on November 1st, 30 days later and received our funds overnight. We will highly recommend Mike and HomeVestors anytime! Bryan & Karen McCarthy Lanark, ILBryan(Karen) M. (Lanark, Illinois) • 11/4/2024
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Smoothie easy process.Jeremy C. (Cypress , Texas) • 11/1/2024
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Craig M. (Oklahoma City, Oklahoma) • 10/30/2024
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It was seamless and John [We Buy Ugly Houses franchisee] was awe3some these folks really helped my mother out of a large bind!joseph a. (st louis , Missouri) • 10/28/2024
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I had a good experince evert thing was on time. All involved was very polite and easy to work with i was very satisfiedRobert W. (Port Saint Lucie, Florida) • 10/25/2024
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I wished I had known the requirements from the Buyer what was required to close. My Realtor didn't take in consideration that I needed help in packing and didn't know everything about closing this sell.Dorothy G. (LAWRENCEVILLE, Georgia) • 10/25/2024
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Everything went smoothly and on schedule.Bob R. (Dallas, Texas) • 10/25/2024
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Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.
Benjamin S. (Blackstone, Virginia) • 1/21/2022
