Get answers to questions about selling your house.
We’ve answered thousands of questions from homeowners over our 25 years in business.
You’ve got questions about selling your house, and we’ve got answers.
As a part of our commitment to our sellers, here at We Buy Ugly Houses® we understand that selling your house is a deeply personal journey.
We’ve been in the home-buying business for the past 25 years, and with our extensive experience as one of America’s leading off-market home buyers, we've helped over 150,000 homeowners find solutions perfectly suited to their unique needs.
Our dedicated team of property buyers is here to address any questions you may have about your home sale with us. With no hidden costs† and no catches, all you need to do is simply reach out to us for a conversation. We're direct home buyers dedicated to offering guidance and support throughout your sale, ensuring a seamless experience tailored to your specific needs.
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Where does We Buy Ugly Houses operate?
We are a franchiser with many different locations across the continental United States. Currently, we are located in 46 different states, and you can find out if we service your specific location on our website. When you want to sell your house to us, we come to you, so there’s no need to worry about finding the physical location of your local We Buy Ugly Houses franchisee.
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What types of houses or properties do you buy?
At We Buy Ugly Houses, we purchase various properties, ranging from houses and townhomes to condos, multi-tenant properties, and even some mobile/manufactured homes and commercial properties. Whether your property is move-in ready or in need of structural repairs or cosmetic updates, we're interested.. Our dedicated team is committed to offering customized solutions to address your unique needs.
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Who is We Buy Ugly Houses®?
We Buy Ugly Houses is a franchise corporation headquartered in Dallas, Texas. We are a network of real estate investors dedicated to serving homeowners with care and understanding. This collaboration enables us to keep up a high standard of service when we buy houses across the continental United States. Since our start back in 1996, we have bought over 150,000 properties.
We have more than 1,100 independently owned and operated franchises in 46 states, so we can serve you almost anywhere in the continental United States. We stand out as the largest and most successful franchiser in the off-market house-buying industry in the US. Operating with the highest industry standards and systems, We Buy Ugly Houses is synonymous with trust and reliability, and we proudly hold the title of America's #1 home buyer.**
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Can I sell an inherited house?
We extend our home-buying services to properties in special circumstances, like an inherited house. Sometimes you inherit an older home, a property filled with things you don’t know what to do with or don’t have the time to deal with, or a place that isn’t in the same location as you. This is where we step in to make it easier to sell your inherited house.
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Can I sell my house if I'm behind on payments?
You can! Being behind on payments doesn’t have to stop you from having the home sale you want. If time is of the essence, we know how to work quickly.
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Is We Buy Ugly Houses a reputable company?
We are proud of the fact that we are a franchise company with 25 of experience and a 95%* nationwide customer satisfaction rating, backed by customer reviews from other home sellers. You can read seller reviews of what it’s like to sell your house with We Buy Ugly Houses from other homeowners just like you.
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Are other companies claiming to buy 'ugly houses' associated with you?
Although other companies may claim to be us, they’re not! With the rising prevalence of real estate scams, it’s important to properly research every business you choose to work with, especially when you are making a life-altering decision such as selling a house. There is only one We Buy Ugly Houses.
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Who sells houses to We Buy Ugly Houses?
We buy homes from people who come from all walks of life. Our sellers are homeowners who find it difficult to sell their house or want a fast home sale. No matter why you decide you want to sell your house, we promise to do our best to provide the same streamlined experience for every seller.
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How do I sell my house fast in a slow market?
When you sell your house with We Buy Ugly Houses, the state of the market doesn’t change our ability to make an offer. And when we do make an offer, our process remains the same. Even in a slow market, you can have a fast sale.
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Who should I talk to if I have more questions about selling my house?
If you have more questions about selling your house, don’t hesitate to reach out to one of our property buyers through email or over the phone! We are here to help, and we’re more than happy to provide you with all the information you need to feel comfortable with our business and process. It’s not just about your home sale—it’s about your experience.
Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.

Still have questions?
Your local We Buy Ugly Houses® property specialist will be happy to answer all of them.
Just fill out the Contact Us form and we will reach out to you or call 866-200-6475