Get answers to questions about selling your house.
We’ve answered thousands of questions from homeowners over our 25 years in business.
You’ve got questions about selling your house, and we’ve got answers.
Our dedicated team of property buyers is here to address any questions you may have about your home sale with us. With no hidden costs† and no catches, all you need to do is simply reach out to us for a conversation. We're direct home buyers dedicated to offering guidance and support throughout your sale, ensuring a seamless experience tailored to your specific needs.
-
Who is We Buy Ugly Houses®?
We Buy Ugly Houses is a franchise corporation headquartered in Dallas, Texas. We are a network of real estate investors dedicated to serving homeowners with care and understanding. This collaboration enables us to keep up a high standard of service when we buy houses across the continental United States. Since our start back in 1996, we have bought over 150,000 properties.
We have more than 1,100 independently owned and operated franchises in 46 states, so we can serve you almost anywhere in the continental United States. We stand out as the largest and most successful franchiser in the off-market house-buying industry in the US. Operating with the highest industry standards and systems, We Buy Ugly Houses is synonymous with trust and reliability, and we proudly hold the title of America's trusted home buyer.**
-
How does the house-buying process work?
Here at We Buy Ugly Houses, we've got a hassle-free home-buying process that works in 3 simple steps.
When you reach out to us, the first thing we’ll do is set up a no-pressure visit on your schedule, where we can swing by your place, have a quick look around, and answer any questions you've got about us or our process. Once we’ve assessed your home and property, we can give you a fast offer, sometimes on the same day we come over. We do our best to work on a closing timeline that meets your needs because your priorities are our priorities. If that doesn’t work and you need more time, no problem. Just let us know, and we'll figure out a solution that works best for you.
-
What exactly is an 'ugly' house?
When we say we buy ugly houses, we’re not saying that you have an ugly house. At We Buy Ugly Houses, our name speaks to our commitment to purchasing properties that may face challenges in the market or present difficult selling situations for you as a homeowner.
Whether your property is facing structural issues, is located in a less-desirable neighborhood, is burdened with unfavorable mortgage terms, or simply no longer fits your needs, we're here to help. Our goal is to offer selling solutions that meet your unique situation, regardless of your house's condition or circumstances.
-
What if my house isn't 'ugly?'
Even if you don’t have an ‘ugly’ house, that’s not an issue with We Buy Ugly Houses. We're not limited to buying just problem properties—we're equally interested in homes in great condition. You may not have a house that needs repairs or updates, but you could still want a speedy sale. We offer a one-size-fits-all solution to selling your house, and we make the process easy no matter what your reason is for selling to us.
-
How do you determine the offer you'll make for my home?
We Buy Ugly Houses® takes a few factors into consideration when we're putting together an offer for your house. During our in-person visit, our representative carefully evaluates:
- The current condition of your home
- The extent and cost of any necessary repairs for resale
- The time needed to get those repairs done
- How your home's value stacks up against similar properties nearby
- Any real estate commission that might come into play
- The ongoing expenses for maintaining your home during repairs, like taxes, payments, insurance, utilities, and homeowner dues
This thorough assessment ensures that our offers are transparent every step of the way. Our goal is to keep things simple and stress-free for you. -
Is there any obligation if I request a offer or arrange a visit?
At We Buy Ugly Houses, we're all about making the selling process easy and hassle-free for you. That's why there are no obligations on your part when you request a visit from us. You shouldn’t sell if you don’t want to, and you're never obligated to accept our offer when we make one. Plus, if you decide to accept a fast offer, you have a 3-day grace period after signing the contract to fully consider your decision and back out if you want to. We want you to be able to sell to us confidently.
-
Can I have someone attend the free consultation with me?
Absolutely! It's always a good idea to have a trusted friend, family member, or advisor present during the consultation or during your 3-day option period. Their support and insights can help you feel more confident and informed about your decision to sell your house to us.
At We Buy Ugly Houses, we understand that selling your house is a significant decision. We're here to ensure you feel comfortable every step of the way. Don't hesitate to bring someone along to the consultation for valuable input tailored to your unique situation. You're never alone in deciding whether to sell your house to We Buy Ugly Houses.
-
Are there any hidden fees or closing costs?
When you accept an offer we make, we don't charge any commissions or hidden fees. Plus, if you decide to sell to us, we'll cover all the typical closing costs.† Our goal is to ensure that your selling experience is stress-free and straightforward, and our offers are always transparent.
-
What happens if I change my mind after accepting the offer?
We recognize that situations may evolve, and with We Buy Ugly Houses, you get a sale with freedom and flexibility. After signing the contract, you have a 3-day window to reconsider your acceptance. Should you change your mind during this period, simply contact your property buyer to cancel the contract.
-
How long does it take to get money after selling a house?
Here at We Buy Ugly Houses, we work fast. When you sell to us, you get your payment at closing. We can sometimes close in as little as 3 weeks from the time you accept our offer. This means that you can go from getting a consultation to getting your payment fast, since we may be able to make an offer on the same day we come over for your free visit.
-
How fast can you buy my home?
We buy houses fast, but the exact timeline depends on a few different factors. First, you schedule the initial consultation where we come over to assess your house and answer any questions you have for us. After that, we may take a few days to make our offer. Once you sign a contract, you will have 3 days to consider your decision. We are able to close fast, and we do our best to work on a closing timeline that meets your needs because your priorities are our priorities. Typically, from consultation to closing, you can sell your house in just a month or less.
-
Can I sell my house “as is?”
You absolutely can! We buy properties in many different conditions and don’t shy away from homes that need some love. We consider your house’s condition during the consultation, but having a house that needs a little TLC doesn’t mean you won’t get an offer. We don’t even need you to clean before our visit, and we can take care of any items you want to leave behind, free of charge.
-
What types of houses or properties do you buy?
At We Buy Ugly Houses, we purchase various properties, ranging from houses and townhomes to condos, multi-tenant properties, and even some mobile/manufactured homes and commercial properties. Whether your property is move-in ready or in need of structural repairs or cosmetic updates, we're interested. Our dedicated team is committed to offering customized solutions to address your unique needs.
-
Can I sell an inherited house?
We extend our home-buying services to properties in special circumstances, like an inherited house. Sometimes you inherit an older home, a property filled with things you don’t know what to do with or don’t have the time to deal with, or a place that isn’t in the same location as you. This is where we step in to make it easier to sell your inherited house.
-
Can I sell my house if I'm behind on payments?
You can! Being behind on payments doesn’t have to stop you from having the home sale you want. If time is of the essence, we know how to work quickly.
-
Where does We Buy Ugly Houses operate?
We are a franchiser with many different locations across the continental United States. Currently, we are located in 46 different states, and you can find out if we service your specific location on our website. When you want to sell your house to us, we come to you, so there’s no need to worry about finding the physical location of your local We Buy Ugly Houses franchisee.
-
Is We Buy Ugly Houses a reputable company?
We are proud of the fact that we are a franchise company with 25 of experience and a 95%* nationwide customer satisfaction rating, backed by customer reviews from other home sellers. You can read seller reviews of what it’s like to sell your house with We Buy Ugly Houses from other homeowners just like you.
-
Are other companies claiming to buy 'ugly houses' associated with you?
Although other companies may claim to be us, they’re not! With the rising prevalence of real estate scams, it’s important to properly research every business you choose to work with, especially when you are making a life-altering decision such as selling a house. There is only one We Buy Ugly Houses.
-
Who sells houses to We Buy Ugly Houses?
We buy homes from people who come from all walks of life. Our sellers are homeowners who find it difficult to sell their house or want a fast home sale. No matter why you decide you want to sell your house, we promise to do our best to provide the same streamlined experience for every seller.
-
How do I sell my house fast in a slow market?
When you sell your house with We Buy Ugly Houses, the state of the market doesn’t change our ability to make an offer. And when we do make an offer, our process remains the same. Even in a slow market, you can have a fast sale.
-
Who should I talk to if I have more questions about selling my house?
If you have more questions about selling your house, don’t hesitate to reach out to one of our property buyers through email or over the phone! We are here to help, and we’re more than happy to provide you with all the information you need to feel comfortable with our business and process. It’s not just about your home sale—it’s about your experience.
As a part of our commitment to our sellers, here at We Buy Ugly Houses® we understand that selling your house is a deeply personal journey.
We’ve been in the home-buying business for the past 25 years, and with our extensive experience as one of America’s leading off-market home buyers, we've helped over 150,000 homeowners find solutions perfectly suited to their unique needs.
Still have questions?
Your local We Buy Ugly Houses® property buyers will be happy to answer all of them.