Our customers say it best.
We're honored to have a 95%* customer satisfaction rating.
We strive to put sellers first.
After closing, we ask all our customers to provide feedback. We post their honest comments about their experience. Our stellar 95%* rating is a testament to the high level of satisfaction among our valued customers.
We Buy Ugly Houses® reviews and testimonials
Total of 1,358 rating(s) from actual sellers Nationwide
(01/2019 - 03/2025)
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The process went smoothly from the start. My only complaint would be the length of time it took to close the deal. I was told there was an issue with the lender’s team.Pamela K. (Fishkill, New York) • 3/23/2025 -
Transaction went smooth, Rich [We Buy Ugly Houses franchisee] was there to answer questions and help in every way.John S. (Fox Lake, Illinois) • 3/18/2025
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When you see this badge, you can feel confident that the reviews are genuine.
We use a third-party platform to gather feedback from sellers who’ve sold their houses to us, so you can trust what you read.
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Lee [We Buy Ugly Houses franchisee] was outstanding. He asked questions to know our family history and unique situation. Was very comfortable sharing with Lee. We also feel his offer was very fair and the process was extremely smooth and professional.Bob W. (Edmond, Oklahoma) • 3/14/2025
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This was a great experience. The Team was informative, professional, friendly and knowledgeable. They are truly exceptional.Aaron B. (Philadelphia, Pennsylvania) • 3/14/2025
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I can’t explain how much pressure I was putting on myself concerning the quickest way sell my condo. I took a chance made a call, and there was Chris [We Buy Ugly Houses franchisee]. Having spoken to Chris prior, contacting him the second time wasn’t an issue. Whether he knew from the look on my face or the tone of my voice, he knew this lady needs reassurance; and he gave that. Again Thank you Chris and your wife.Lisa T. (Tallahassee , Florida) • 3/13/2025
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We enjoyed talking about the catsKristina R. (Nesbit , Mississippi) • 3/13/2025
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Great, fair price. No hassle. Would highly recommend.Joe R. (Fountain hills, Arizona) • 3/13/2025
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Lynda S. (Glenolden, Pennsylvania) • 3/11/2025
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Our agent was prompt, courteous and professional.Kathreen W. (Roanoke , Virginia) • 3/10/2025
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Fast in their work, very good people, considerate, very helpful, understanding.Martha C. (El Paso, Texas) • 3/9/2025
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Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.
Benjamin S. (Blackstone, Virginia) • 1/21/2022
