Our customers say it best.
We're honored to have a 95%* customer satisfaction rating.
We strive to put sellers first.
After closing, we ask all our customers to provide feedback. We post their honest comments about their experience. Our stellar 95%* rating is a testament to the high level of satisfaction among our valued customers.
We Buy Ugly Houses® reviews and testimonials
Total of 1,368 rating(s) from actual sellers Nationwide
(01/2019 - 03/2025)
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It was great. Dani [We Buy Ugly Houses franchisee] made the process easy.Robin R. (Peoria , Arizona) • 3/28/2025 -
Marc [We Buy Ugly Houses franchisee] is very kind, extremely helpful and very patient. Even with all of the hiccups that happened during the process, he never made me feel rushed or pressured. Very grateful to have worked with him and his team.Regina S. (Texas City, Texas) • 3/28/2025
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When you see this badge, you can feel confident that the reviews are genuine.
We use a third-party platform to gather feedback from sellers who’ve sold their houses to us, so you can trust what you read.
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The entire process was fast and stress free. Great communication from start to closing and the honesty was very appreciated.Francine M. (Athol, Idaho) • 3/28/2025
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Very accommodating. Very easy to work with. Went above what I thought we would be offered.Barbara K. (Midwest city, Oklahoma) • 3/28/2025
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It was fine thank God one and doneDonna R. (Philadelphia, Pennsylvania) • 3/27/2025 -
Mark Higginson [We Buy Ugly Houses franchisee] and his assistant, Rachel, were incredibly helpful and so very easy to work with. There was ZERO pressure and a very fair offer for the properties. NO SURPRISES!!! I have now done two homes with them and almost completed a third! I can not speak highly enough of Mark & Rachel or his company.Ippolita R. (SAN TAN VALLEY, Arizona) • 3/26/2025
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Donna and her father Don [We Buy Ugly Houses franchisees] were kind, straightforward and upfront. We closed on schedule having excellent communication along the way with no gimmicks.Robert T. (Lake Worth, Florida) • 3/25/2025
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The process went smoothly from the start. My only complaint would be the length of time it took to close the deal. I was told there was an issue with the lender’s team.Pamela K. (Fishkill, New York) • 3/23/2025
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I worked with Peter [We Buy Ugly Houses franchisee] and he was very kind and professional. When our original offer wasn't accepted, he kept in contact to let me know that he was still interested.Cheryl A. (Brockton, Massachusetts) • 3/20/2025
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Vincent [We Buy Ugly Houses franchisee] was very thorough and communicative.Joanne B. (Las Vegas, Nevada) • 3/19/2025
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Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.
Benjamin S. (Blackstone, Virginia) • 1/21/2022
