Our customers say it best.
We're honored to have a 95%* customer satisfaction rating.
We strive to put sellers first.
After closing, we ask all our customers to provide feedback. We post their honest comments about their experience. Our stellar 95%* rating is a testament to the high level of satisfaction among our valued customers.
We Buy Ugly Houses® reviews and testimonials
Total of 1,315 ratings from actual sellers (01/2019 - 01/2025)
78%
16%
1%
1%
2%
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JR [We Buy Ugly Houses franchisee] was so easy to work with and great in communicating with us during the whole transaction.Lynn s. (Inverness, Florida) • 1/11/2025 -
The process was speedy but professional and efficient. Learned about docusigning.Vanessa S. (Colerain, North Carolina) • 1/9/2025
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When you see this badge, you can feel confident the reviews are genuine.
We use a third-party service to collect feedback from homeowners who’ve sold their homes to us. So you can trust what you read.
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I am so pleased with the experience. I had enough of the high cost associated with my “ugly house” and it was a pleasure working with Justin [We Buy Ugly Houses franchisee] to sell it.Vanessa G. (Longwood, Florida) • 1/9/2025
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I was skeptical at first but working with HomeVestors and Carly [We Buy Ugly Houses franchisee] was a very easy process. They were very transparent in their approach, and we were very happy with the end result. Carly was very responsive and always kept us in the loop and stayed on top of things until the closing.Keeley H. (Dallas, Texas) • 1/7/2025
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The process was made easySandria G. (Leesburg, Florida) • 1/6/2025
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Tyler [We Buy Ugly Houses franchisee] was extraordinary... professional, efficient, and excellent communication. While we were in a difficult situation he was very empathetic, sympathetic and ultimately very supportive and understanding.Craig S. (Vilas, North Carolina) • 1/3/2025
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April S. (Tulsa, Oklahoma) • 1/3/2025
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It was a wonderful experience everything so organized thank you so muchNellie D. (Philadelphia , Pennsylvania) • 1/1/2025
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Robert B. (South Chesterfield, Virginia) • 11/24/2024
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Sorry Alex [We Buy Ugly Houses franchisee] I'm just noticing this email. U was awesome. I'm so happy it was you. U were the perfect fit for me and u helped me out so much. I thank my God he sent u my way.Bertha B. (Knoxville, Tennessee) • 11/22/2024
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Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.
Benjamin S. (Blackstone, Virginia) • 1/21/2022
