Our customers say it best.

We're honored to have a 95%* customer satisfaction rating.

Our customers say it best.

We're honored to have a 95%* customer satisfaction rating.

We strive to put sellers first.

After closing, we ask all our customers to provide feedback. We post their honest comments about their experience. Our stellar 95%* rating is a testament to the high level of satisfaction among our valued customers.


We Buy Ugly Houses® reviews and testimonials

Total of 1,356 rating(s) from actual sellers in Nationwide (01/2019 ‍- 03/2025)
  • five star rating Verified Seller
    Transaction went smooth, Rich [We Buy Ugly Houses franchisee] was there to answer questions and help in every way.
    John S. (Fox Lake, Illinois) • 3/18/2025
  • five star rating Verified Seller
    Lee [We Buy Ugly Houses franchisee] was outstanding. He asked questions to know our family history and unique situation. Was very comfortable sharing with Lee. We also feel his offer was very fair and the process was extremely smooth and professional.
    Bob W. (Edmond, Oklahoma) • 3/14/2025
  • Verified Seller

    When you see this badge, you can feel confident that the reviews are genuine.

    We use a third-party platform to gather feedback from sellers who’ve sold their houses to us, so you can trust what you read.

  • five star rating Verified Seller
    This was a great experience. The Team was informative, professional, friendly and knowledgeable. They are truly exceptional.
    Aaron B. (Philadelphia, Pennsylvania) • 3/14/2025
  • five star rating Verified Seller
    I can’t explain how much pressure I was putting on myself concerning the quickest way sell my condo. I took a chance made a call, and there was Chris [We Buy Ugly Houses franchisee]. Having spoken to Chris prior, contacting him the second time wasn’t an issue. Whether he knew from the look on my face or the tone of my voice, he knew this lady needs reassurance; and he gave that. Again Thank you Chris and your wife.
    Lisa T. (Tallahassee , Florida) • 3/13/2025
  • five star rating Verified Seller
    Great, fair price. No hassle. Would highly recommend.
    Joe R. (Fountain hills, Arizona) • 3/13/2025
  • four-half star rating Verified Seller
    Lynda S. (Glenolden, Pennsylvania) • 3/11/2025
  • five star rating Verified Seller
    Our agent was prompt, courteous and professional.
    Kathreen W. (Roanoke , Virginia) • 3/10/2025
  • five star rating Verified Seller
    Fast in their work, very good people, considerate, very helpful, understanding.
    Martha C. (El Paso, Texas) • 3/9/2025
  • five star rating Verified Seller
    A very positive experience from start to finish. Aaron [We Buy Ugly Houses franchisee], who I dealt with, was professional and helpful throughout the process. The price offered was fair and that was what I was paid in the end.
    James B. (Boston, Massachusetts) • 3/7/2025
  • five star rating Verified Seller
    Larry and Deanna [We Buy Ugly Houses franchisee] were kind and upfront with us about our home and what they could do for us. We really like that they were straightforward and gave us the time to consider the offer.
    Timothy G. (Tucson, Arizona) • 3/7/2025
Quote:

Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.

Verified Seller 5 star
Benjamin S. (Blackstone, Virginia) • 1/21/2022

we buy ugly houses customer satisfaction rating

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